Effective date: October 5, 2026
Kilele Group LLC ("Kilele Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use CarCareTaker at carcaretaker.app (the "App") and our website kilelegroup.com (together, the "Services"), how we use it, and the choices you have.
1. Information we collect
Information you give us
- Account information: your name and email address, and your login details.
- Vehicle information: details such as make, model, year, mileage, and any other vehicle details you choose to enter.
- Maintenance and expense records: service history, reminders, costs, and notes you add.
- Diagnostic questions: OBD2 codes, symptoms, and other text you type in to get an AI explanation.
- Messages: anything you send us when you contact support.
Payment information
Subscriptions are processed by Stripe. Stripe collects your payment card details directly. We do not receive or store your full card number. We receive limited billing information from Stripe, such as your email, billing country or postal code (used for tax), subscription status, and the last four digits of your card.
Information collected automatically
Like most apps and websites, we and our service providers automatically collect basic technical information, such as device and browser type, IP address, pages viewed, and error logs. We use cookies and similar technologies that are needed to keep you signed in and make the Services work, and may use basic analytics to understand how the Services are used.
2. How we use your information
- To provide the App's features, including maintenance tracking, reminders, expense records, and AI-generated explanations;
- To process subscriptions, payments, refunds, and taxes;
- To send service messages, such as receipts, renewal reminders, price-change notices, and important account updates;
- To respond to your questions and provide support;
- To keep the Services secure, prevent fraud, and fix problems;
- To understand how the Services are used and improve them;
- To meet legal obligations.
If we send marketing emails, you can unsubscribe at any time using the link in the email.
3. How AI features use your information
When you ask for a diagnosis, the text you enter (such as a code, symptoms, and relevant vehicle details) is sent to a third-party AI service provider to generate a response. We send only what is needed to answer your question. Please do not include sensitive personal information, such as your full name, address, or financial details, in diagnostic questions.
4. How we share information
We do not sell your personal information, and we do not share it for targeted advertising. We share information only:
- With service providers who help us run the Services, such as hosting and database providers, AI service providers, our payment processor (Stripe), and email delivery services. They may use your information only to provide services to us.
- For legal reasons, if required by law or to protect the rights, safety, and property of our users, the public, or Kilele Group.
- In a business transfer, such as a merger or sale of the company, in which case this policy will continue to apply to your information.
- With your permission.
5. How long we keep information
We keep your information for as long as your account is active and as needed to provide the Services. If you delete your account, we will delete or anonymize your personal information within a reasonable time, except for records we must keep for legal, tax, accounting, or fraud-prevention reasons.
6. Security
We use reasonable safeguards, including encrypted connections (HTTPS), to protect your information. No system is completely secure, so we cannot guarantee absolute security. Please use a strong password and keep it private.
7. Your choices and rights
You can review and update most of your information in the App. You can also ask us to:
- Give you a copy of the personal information we hold about you;
- Correct information that is inaccurate;
- Delete your account and personal information.
To make a request, email contact@kilelegroup.com. We may need to verify your identity first. Depending on where you live (for example, California and some other U.S. states), you may have additional rights under local law, and we will honor them as required. We will not treat you differently for exercising your privacy rights.
8. Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
9. Where information is processed
We are based in the United States, and your information is stored and processed in the United States by us and our service providers.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date, and notify you by email or in the App if the changes are significant.
11. Contact us
Kilele Group LLC
8735 Dunwoody Place, Ste N
Atlanta, GA 30350, USA
Email: contact@kilelegroup.com
Phone: 770-202-6325